The following list of numbers was extracted from a list sent by Sarah Peterson of Novell to Larry Bradley, which he kindly posted to our mailing list. I have included in the FAQ because I believe it is of general interest. These numbers were accurate as of November 18, 1991.
DEPARTMENT/GROUP TOLL-FREE REGULAR After Market Products (AMP) 800-346-7177 801-568-8856 Anthem/Eagle (Ethernet) 800-733-2453 408-453-1200 API Development/Austin 800-RED-WORD 512-794-1795 Authorized Reseller Information 800-828-3362 Contract Inquires/AMP 800-346-7177 801-568-8856 Corporate Headquarters 800-453-1267 801-429-7000 Customer Success Portfolios 800-UPDATE1 801-429-5155 Developer Assistance 800-729-4357 Reseller Authorization 800-828-3362 LANalyzer Products 800-243-8526 408-473-8324 Literature Orders 800-UPDATE1 801-429-5155 NetWare Users International 800-228-4NUI Novell Education 800-233-3382 Novell Education FaxBack 801-429-5363 OURS Program 800-237-OURS Professional Developers Program (PDP) 800-RED-WORD 512-794-1795 Piracy 800-PIRATES 801-429-7600 Product Information 800-NETWARE 801-429-5155 Promotional Products 800-526-4483 RMA 800-NETWARE Technical Marketing Support 800-733-9673 Technical Support 800-NETWARE 801-429-5588 Technical Support/PDP 800-SAY-HELP 512-794-1795 Upgrades/Updates 800-UPDATE1 801-429-5155 Warranty Registration 800-458-7773[Thx L.C.H.]Novell BBS 801-429-3030