Subject: Info-Mac Digest V15 #113
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--Info-Mac-Digest
Info-Mac Digest Fri, 13 Jun 97 Volume 15 : Issue 113
Today's Topics:
(Q) Advice for buying a new computer
[A] Annoying Menu Bar Delay
[A] Macintosh Aquarium :)
[A] Slow Text & Navigator
[Q] Running Mac programs via HTML web page
[Q] Help! Monitor and hard disk trouble...
Buying Advice/Mac Arrogance
Can you help?
Color StyleWriter Pro
Epson 800
Extensions
Extensions
Extensions Manager 2.01?
Floppy drive disappears under certain conditions
Info-Mac Digest V15 #110
Info-Mac Digest V15 #112
PB 5300cs 7.6 file sharing won't start
PB5300 sleeping problem - need your help!
Query re Macs & NT 4
Script error puzzle
Word type 1 error
Word type 1 error (two more bits of info)
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------------------------------
Date: Thu, 12 Jun 1997 11:54:59 +0200
From: Michel Eytan LILoL <eytan@dpt-info.u-strasbg.fr>
Subject: (Q) Advice for buying a new computer
On 12-06-97 quoth Info-Mac pithily:
> Date: Tue, 10 Jun 1997 10:26:52 -0500
> From: Chaz Larson <chaz@visi.com>
> Subject: (Q) Advice for buying a new computer
>
> At 9:38 AM +0100 6/9/97, J. Eickhoff wrote:
> >...oh, not, not that Id be crazy to switch to windows, no the
> >alternative is Linux! Please comment my following choice drivers and
> >give me sime suppoert which architecture to choose:
[snip]
> If your immediate and more important need is for software that runs only
> under PC flavors of linux, then I really don't see the point in even trying
> this. Buy the PC. Run linux and the software you need. After Apple has
> released Rhapsody, run it on your PC, or buy a new PPC machine at that time
> to increase performance.
>
> chazl - 6.10.1997 - chaz@visi.com
Have a look at
<http://macos.apple.com/macos/releases/rhapsody/kleper_rpt_wwdc.html> and
you might very well *not* buy a PC *or* linux ;-)
--
Michel Eytan mailto:eytan@dpt-info.u-strasbg.fr
Help stop Internet spam! Join CAUCE: <http://www.cauce.org/>
------------------------------
Date: Wed, 11 Jun 97 22:40:49 PDT
From: "Peter H. Lipman" <lipman@loc3.tandem.com>
Subject: [A] Annoying Menu Bar Delay
Re: note from davbs@aol.com on a possible answer to the "Annoying Menu
Bar Delay"
> I have found that if I have too many files and folders on the Desktop or
> accessed via the AppleMenu (ESPECIALLY with the hierarchical AppleMenu
> option) I get a similar delay. I had put an alias for each of my drives in
> the AppleMenu thinking that I could access ALL my files thereby. It worked
> but gave a long delay anytime I accessed ANY menu item. Apparently the
> computer has to retrieve all that hierarchical file data each time you access
> the Menu bar (even if you don't move over to the AppleMenu).
It is my understanding of Apple's implementation of the hierarchical
Apple Menu Options (AMO) that they chose to dynamically update the
data AMO keeps to display the menus. The other obvious approach is to
update the data to be displayed at the time it is needed, i.e., when
you are actually moving down the hierarchy in the Apple Menu.
The former approach guarantees really nice, smooth, predictable
behavior when AMO displays the next layer of the hierarchy. This is
very desirable human engineering, and is probably the main reason that
this approach was chosen. The drawback of this approach is that every
file copy, delete, and rename has to be tracked to see if it affects a
folder that AMO is keeping track of. If it does, the change has to be
recorded in the data that AMO keeps. This strongly suggests that you
should NOT have entire volumes in your Apple Menu. You should be very
selective about the folders you keep there.
Had Apple chosen the latter approach, displaying each new level would
require a potentially significant amount of work. yielding a more
"herky jerky" result. The up-side of that implementation choice is
that there would be no overhead attributed to using AMO until you
actually displayed some folders in the Apple Menu.
This is one of those wonderful tradeoffs programmers cannot possibly
get "right," and the only possible way to deal with it is to provide
the user with the option to do it one way or the other, which of
course adds yet more complexity to the user interface. James Walker's
"Other Menu" program does offer this option, and I long ago stopped
using AMO and switched to "Other Menu".
Peter Lipman lipman@loc3.tandem.com or lipman_peter@tandem.com
------------------------------
Date: Thu, 12 Jun 1997 12:04:58 +0200
From: Tommy Widenflycht <bbn@hem1.passagen.se>
Subject: [A] Macintosh Aquarium :)
Hi, I don't know about any kit avaliable, but check out
<http://hem1.passagen.se/bbn> where I have an complete description about
how to do it yourself!
Sincerely,
Tommy Widenflycht
------------------------------
Date: Thu, 12 Jun 1997 14:27:21 -0400
From: "Bruce R. Troen, M.D." <troen@allegheny.edu>
Subject: [A] Slow Text & Navigator
Ryan -
I just saw your post to the Info-Mac digest about the slow text and
Navigator 3 problem (I missed the question). This has been a vexing
problem for me also. It does not occur on a Power Mac 7200 running 7.5.3
with OT, but does occur on a IIci with 7.5.3 and OT. Unfortunately, I have
to use the ci (since the 7200 was reclaimed by its original use). Do you
think this is a system version problem or possbily OT vs. MacTCP? I need
to use OT to gain access to my Ethernet wide area network. Where can I get
the older version of Navigator? If I remember correctly, it does not
support many of the plug-ins?
Thanks for your help,
Bruce Troen
Bruce R. Troen, M.D.
Associate Professor of Medicine
Center for Gerontological Research
2900 Queen Lane
Philadelphia, PA 19129
E-mail: troen@auhs.edu
Phone: (215) 991-8462
Fax: (215) 843-1192
http://pwp.auhs.edu/~troen/
------------------------------
Date: Thu, 12 Jun 1997 09:43:29 -0500
From: Chaz Larson <chaz@visi.com>
Subject: [Q] Running Mac programs via HTML web page
At 12:58 PM -0500 6/10/97, Pat Kane wrote:
>Is it possible to start up a Mac program/script via an HTML
>link?
These just worked for me.
<file://boot/System Folder/Control Panels/Memory>
<file://boot/SimpleText>
The link will need to contain the full pathname to the file, so there's not
a general way to launch SimpleText on anyone's machine. You can, however,
do it on your machine.
chazl - 6.12.1997 - chaz@visi.com
------------------------------
Date: Thu, 12 Jun 1997 13:38:20 -0400
From: avatar@dsuper.net
Subject: [Q] Help! Monitor and hard disk trouble...
Hi! fellow Mac users,
I unplugged my computer and then stored it in a corner for two days, then
Imoved it from one room to another. Now, since I reinstalled it in it's new
location, the whole image in the monitor seems to "ondulate" or... "jump"
(from top to bottom, not sideways)! The colors are OK and all my programs
work fine but the picture won't stop moving. The trouble varies in
intensity from *almost* standing still to beating like a flag in the wind!
Anybody out there knows anything about what could be wrong? Could it be
static electricity originating from the carpet upon which I slided my
computer in a corner? I also heard that magnetic fields could have
something to do with troubles like that. Is that true? I know I didn't bump
the monitor or the computer on anything, I've got no idea what the trouble
is.
Here's the specs of my (roughly 6 years old) system:
€ Mac IIci running on system 7.7.1, 80M hard disk, 36M RAM.
€ The monitor is a 14" Macintosh Color Display, 256 colors.
Then there's my hard disk, here's another thing I can't figure out:
I have been using Norton's Speed Disk to optimize my hard disk for some
time now, but the last few times I tried to do so it just wouldn't work!
It does it's routine and then starts to optimize only to stop and tell me
that there isn't enough empty space for it to continue whithout "seriously
fragmenting some files". It suggest that I "delete some files" and then
quits. I did that until I had almost 27M free on my 80M disk and it still
didn't have enough space to do it's job! Anyone has any suggestions?
I would really appreciate any help or suggestions. Thank you all in advance!
roger
avatar@dsuper.net
------------------------------
Date: Thu, 12 Jun 1997 7:22:18 -0400
From: "Violette, John" <violettj.raleigh@squared.com>
Subject: Buying Advice/Mac Arrogance
Years ago when I first subscribed to this list I posted a similar
question to this list and an IBM-PC list. I got tons of replies and
advice from Info-Mac (all positive) and one response from the PC list
saying that list was not the appropriate list to ask that question.
I too get constant ridicule from PC coworkers. Perhaps it's because they
can see a slight grin on my face everytime they talk about the problems
they have installing software and I grin a lot. I guess I'm the arrogant
on e they are talking about. I don't think so. Just know a good thing
when I see it...
I have purchased two Mac's in my personal computer ownership years. A
Color Classic and Performa 400. Love them to death. Only problem is that
I'm considering changing careers from electronics tech to programmer and
this part of the country doesn't really have a demand for Mac
programmers. As long as my employer supplies the PC, I will probably
never have to get one at home. But I'm really excited about Rhapsody for
Intel. Because the Mac OS really looks and feels great to me.
You know something else? Intel machines physically look horrible (no
style and cheesy plastic cases that discolor)! Most Mac system designers
have a really good sense of visual appeal. The only one that seems to
come close is the newer Compaq's.
enough of my ramblings...
Viva Le Mac!
John
------------------------------
Date: Thu, 12 Jun 1997 22:10:13 -0400
From: midianite1@aol.com (Midianite1)
Subject: Can you help?
Hi,
You being a prolific computer user, I was hoping to get some information
from you if you have any ideas or suggestions. I have been searching a
long time through archives and message boards. If there is any info you
can offer, I would be grateful.
Here we go. . .
I was given a focus "Classic Accelerator" that was marketed for Focus by
TechWorks around 1992-1994. The TechWorks name is actually printed on the
board itself. This accelerator has a 68030 chip on it with a place for one
simm chip and an optional FPU slot. It has a dual screw clamp that is
designed to press it onto the Classic motherboard. The original box I have
with it says Focus Enhancements at the old Woburn address.
The users manual is entitled, "Classic Accelerator Installation Guide".
When I obtained the accelerator, the person did not have the original
installation file disk. Now I am stuck and connot activate the accelerator
when I power on the Classic.
In the users manual it lists the files that are on the original disk and
they are as follows just as they appear typed in the manual.
1. System Folder
2. GraceLAN Personal
3. Classic Accel. Extension (or later)
Since FOCUS has been no help, could you please try to direct me to an
archive area that may have this software, or to an area where a user might
have the original software and could send me a copy. Since it is out of
manufacture, I see no problem with asking for a copy. I have already tried
"Classic Macs" archives. . . and no luck.
Here are some other numbers from the accelerator board itself.
#10708-0004
T316090025 (these numbers were on the non-chip side of the card)
Thanks for any advise!
Craig Perkins
------------------------------
Date: Thu, 12 Jun 97 11:25:52 EDT
From: tdlp421@link.com (Nick Blackwell)
Subject: Color StyleWriter Pro
Does anyone know where I can get a new print head for a Apple
Color StyleWriter Pro. I am looking for mail order service.
Thanks,
Nic nblackwell@link.com
------------------------------
Date: Thu, 12 Jun 1997 12:11:51 -0800
From: glaston <glaston@fix.net>
Subject: Epson 800
I'm thinking about buying an Epson 800 and would like to hear from anybody
using that printer.
I presently have a Stylus Pro, which is pretty cranky sometimes, but the
results are usually worth the effort. I don't do any professional or
production work, I just manipulate photos and images for family and
friends, plus the occasional small office project.
I don't live where I can get a chance to compare the Stylus Pro and 800
output, so I'm really interested in whether the difference is so
significant as to justify buying the 800.
Also, is the PostScript option worthwhile?
I will digest replies and post them later.
TIA
Glaston
-Mind how you go.
------------------------------
Date: Thu, 12 Jun 1997 08:50:11 -0400
From: dek@resource.ca.jhu.edu (Dale Keiger)
Subject: Extensions
Bob Cooke, on 6/11/97 you wrote (subject: Extensions):
>I'm running a Powerbook 5300 16/750 with 7.5.5 and currently 102 extensions.
>
>Whenever I start up, the extensions appear as normal along the bottom of
>the screen, however when the second row of extension starts, some of the
>bottom row is overwritten.
>
>Why does this happen? Does it matter at all?
- - -
One hundred and two extensions? Yeowww!!!
Anyway...the overwriting of icons during start-up is of no consequence to
the performance of the your computer. But if you find it visually annoying,
there's an extension (now you're up to 103) called IconWrap II that
arranges everything in orderly rows. You can probably hunt it down in the
Info-Mac archives or some other shareware-freeware archive.
=-=-=-=-=-=-=-=-=-=-=-=-=-=
Dale Keiger
Johns Hopkins University
dek@resource.ca.jhu.edu
dalek@flash.net
=-=-=-=-=-=-=-=-=-=-=-=-=-=
------------------------------
Date: Thu, 12 Jun 1997 09:52:27 -0500
From: Chaz Larson <chaz@visi.com>
Subject: Extensions
At 5:02 AM +0000 6/11/97, Bob Cooke wrote:
>For example the Applescript extension is overwritten by Maclink, Popchar
>overwrites a small utility I use called the "Cleaning Lady", as well as
>various others.
>
>Why does this happen? Does it matter at all?
Each extension that shows an icon on its own contains code to do so. In
some cases, the code has not been written to take into account the
possibility that the icon will be appearing on the [n > 1] row, so the icon
appears in the correct horizontal position, but the incorrect vertical
position.
Purely cosmetic. Nothing to worry about.
chazl - 6.12.1997 - chaz@visi.com
------------------------------
Date: Thu, 12 Jun 97 22:12:26 -0600
From: "Matthew W. Schmeer" <poetink@inlink.com>
Subject: Extensions Manager 2.01?
Hey fellow Info-Macers:
Having recently aqcuired a used Mac LC II and realizing System 7.5.5 runs
way too sluggishly for my tastes, I installed System 7.1 on the litte
sucker and it runs like a dream. However, I was hunting through my old
software stash and realized that at some point I trashed Extensions
Manager 2.01, a shareware extension manager that worked great under 7.1.
I searched info-mac, umich (old, old files that haven't been updated
since the beginning of 1996), and even had a friend search AOL for me.
But no avail. It's not even on Apple's ftp site in the "Unsupported"
directory.
So does anyone know where I can grab a copy of Extensions Manager 2.01?
An URL or an ftp address will do just fine; please don't email me a copy
because I have a slow (14.4k) connection to the Net.
Thanks!
Matthew W. Schmeer
<poetink@inlink.com>
------------------------------
Date: Thu, 12 Jun 97 19:32:00 -0500
From: "Stephen C. Camidge" <stevec@greynet.net>
Subject: Floppy drive disappears under certain conditions
This one has me stumped. Under certain conditions, my disk drive does not
function (disks will not mount, the drive is not read, utility programs
say it does not exist). The drive has been replaced with another one, so
it is not a hardware problem. By process of elimination I learned that I
can observe this phenomena if:
1) cold boot (a warm boot brings back the drive)
2) Ram Doubler 2.0.1 is installed (Connectix has no reports of this
problem)
3) remove all inits/cdevs not explicitly required by the operating system
(leaving in Ram Doubler)
4) certain fonts are present
One such font was a Multiple Master font, others are normal bitmap fonts.
The workaround is simple - disable those fonts.
But what in the world do Ram Doubler and fonts have to do with my disk
drive?
I am running with a 7200/120 under System 7.6.1 with 40 megs of physical
ram. Everything else seems to function normally. I haven't had a crash in
weeks.
I have tried:
1) clean install of my System
2) zapping the PRAM six times in a row
3) replacing the floppy drive
4) examing the hardware with Tech Tools Pro
5) eliminating conflicts
So, if you have any ideas on why this is happening, I would love to hear
about it.
Thank you.
Stephen C. Camidge
stevec@greynet.net
RR #1, Desboro, Ontario N0H 1K0 Canada <*> (519)
363-3912
------------------------------
Date: 12 Jun 1997 21:52:12 GMT
From: carynkr@no.spam.gte.net (Caryn Roberts)
Subject: Info-Mac Digest V15 #110
In article <5nj3c0$1sr$1@grapevine.lcs.mit.edu>, digest@info-mac.org wrote:
> Date: Mon, 9 Jun 97 09:36:04 -0500
> From: "Kevin L. Hames" <klhames@indy.navy.mil>
> Subject: [Q] Slow Text & Navigator
>
> Whenever I'm running Netscape Navigator, the speed of text entry slows to
> a crawl. For example, as I'm typing this line, it's taking 3 seconds
> from the time I press the key to the time when the character appears on
> the screen. Note that this problem affects _all_ applications, not just
> Navigator, but only appears when Navigator is running or has been run.
> The problem disappears when I reboot, and doesn't show up again until I
> launch Navigator.
>
> Here's my system configuration:
>
> Quadra 700
> 20 MB real RAM, 32 MB w/virtual memory
> System 7.6.1 w/Open Transport
> Netscape Navigator 3.0.1
>
> I've tried the usual troubleshooting techniques, e.g. disabling
> extensions, clean system installs, etc., without success. I've also
> tried Internet Explorer, but ran into a different problem (it somehow
> continually triggers SAM scans; anyway, I prefer Navigator's user
> interface), so I'm not sure if it would have a similar problem.
>
> Has anyone seen or heard of this problem? Any and all suggestions are
> welcome.
>
> TIA!
>
> klhames@indy.navy.mil
On my 68K Mac when using Netscape I have had this problem too. I found that
the Bookmarks.html file was causing the problem. Typing slowed down
whenever the bookmark file contained more than about 15 entries.
I use Web Quick from Europa Software no to manage my bookmarks and URLs.
Hope this helps.
Peace,
Caryn
--
visit me at: <URL:http://www.halcyon.com/caryn/>
To email me remove the "no.spam." in my address.
correct email: carynkr@gte.net
------------------------------
Date: Thu, 12 Jun 1997 19:56:04 +0100
From: Jan Weijers <jan@dutch.ftech.co.uk>
Subject: Info-Mac Digest V15 #112
>Date: Wed, 11 Jun 1997 01:17:58 -0400 (EDT)
>From: Davbs@aol.com
>Subject: Eastern European Fonts
>
>Just got back from Bulgaria where they use non-roman characters. I think it's
>the same type of font they use in Russia. What's the easiest way to be able
>to get/use these fonts on my computer?
>From any info-mac mirror you can download a set of cyrillic (that is what
they are called) fonts. You'll find them under font/tt/cyrillic.hqx.gz
After unzipping and expanding the file, you install the fonts simply by
dragging them on your system folder.
You can than use cyrillic characters in any wordprocessor or editor that
allows you to change the font.
Cyrillic characters are used in Macedonian (some people will claim this is
not a lunguage), Bulgarian and Russian. Many of the former republics of the
USSR were forced to used cyrillic and some have switched back to Latin now.
Some of the Asian republics have even used Arab, Latin and Cyrillic
writing, depending on the occupier of the day. But now I'm rambling.
Jan Weijers
jan@dutch.ftech.co.uk
http://www.ftech.net/~dutch
------------------------------
Date: Thu, 12 Jun 1997 07:06:37 -0500
From: "Jonathan D. Sweet" <sweet006@maroon.tc.umn.edu>
Subject: PB 5300cs 7.6 file sharing won't start
I have a PB 5300cs running 0S7.6 and OT 1.1.2. The problem with File
Sharing has survived two system upgrades, deletion of all file
sharing-related preferences, a full look by NDD and some sure rattling of
cables. The problem: In the Sharing Setup cp I click on the "Start" button
in the File Sharing sxn and the word "Start" changes to "Cancel" indicating
file sharing is starting up. On a machine on which file sharing is working
the process would take a minute maximum, but, unfortunately, this word
never changes to "Stop" indicating file sharing is up and running and, in
fact, file sharing never becomes enabled (whether the word changes or not).
I've been getting along by logging into other machines but never can I log
in to my own. Clues or suggestions?
Jonathan Sweet sweet@freenet.msp.mn.us
------------------------------
Date: Thu, 12 Jun 1997 16:37:47 -0700
From: av639@lafn.org (David Sun)
Subject: PB5300 sleeping problem - need your help!
Hi,
Does anyone have a good explanation for the following behavior on a
PowerBook 5300:
Whenever my PB goes to automatic sleep mode due to low battery (after the
3rd warning, not due to user-induced type of sleep), it cannot be awaken
again unless I hit either the restart button in the back or the power
button on the keyboard, even if I plug in the power adaptor right after the
PB goes to automatic sleep (the green light on the lid of the screen would
not flash as it usually would in a normal (user-induced) sleep and there is
also a clicking sound coming from the speaker right when I plug in the
adaptor). All the system settings, however, were unaffected by it after
the PB is in effect "restarted".
My experience with older PowerBooks is that even if the PB goes into an
automatic low-battery sleep, it can be awaken by pressing any key after the
power adaptor is plugged in and the content of the RAM prior to sleep is
preserved. The PB5300 instruction manual even boasts that the content of
the RAM could be preserved for up to 1 day after it goes to sleep. Chapter
6, pg 72.
This particular problem had been checked out by an authorized Apple service
center (who in turn sent the PB to Apple) and it had the following parts
replaced with no avail:
Power adaptor, logic board, REA top/bottom case kit, & internal battery.
(luckily it is still under Apple Warranty!)
I'm hesitant to bring this unit back to the service center again since I've
already made at least 5 separate trips to have them service the PB (each
time a different part was replaced) and I really doubt the problem could be
fixed by them or Apple without further guidance from someone with more
intelligence.
I'm hoping a PB user with similar experience could shed some light on this
problem so that the next time I bring the PB to the service center I could
"instruct" them to make the "correct" repairs.
Please reply directly to: av639@lafn.org Thanks in advance.
David "the frustrated"
------------------------------
Date: Thu, 12 Jun 1997 09:55:42 +0100
From: Phil Clark <phil@olp.co.uk>
Subject: Query re Macs & NT 4
Folks
We run a LAN of Mac clients connecting to a NT 4 server (with SP3), =
which
most of the time works pretty well. However we sometimes get "Error =
-61"
errors when trying to save recently-edited files from the Macs back to =
the
NT server. AFAIK this translates as a "file locked" type error. It can =
usually be worked around by editing another file & then returning to the =
original.
Any ideas why this happens - has anyone come across this problem?
All info gratefully received.
tia
Phil Clark
Online Publishing Ltd
phil@olp.co.uk
------------------------------
Date: Thu, 12 Jun 1997 08:54:13 -0900
From: Larry Buzzell <lbuzzell@ptialaska.net>
Subject: Script error puzzle
For the past 3 or 4 issues of the Mac Addict CD ROM, I have not been able
to use any of the menu items in the interface. Typically, I may choose,
say, demo's from the opening screen. This gives another screen with all the
demos listed on the left and the description of them on the right.
The problem happens here. I click on any item on the left expecting it's
description to appear on the right when I get instead the following message:
Script Error: Handler not Defined
#mGetRef
I click okay, and it then displays:
#mSet Criteria
MacAddict does not know what the reason is. Neither do I! Anyone of you
experts have any clue what I may not have to make scripting behave? This
CD is the ONLY problem I have running all sorts of applications. Q660AV,
45, 1.2g, sys 7.5.5
------------------------------
Date: Wed, 11 Jun 1997 22:17:40 -0700
From: Stephen Grady <s_grady@istar.ca>
Subject: Word type 1 error
Every time a friend trys to open MSWord 6.0.1 on his 7200/120, he receives
the following message:
The application (unknown) has unexpectantly quit due to a type 1 error.
Other MSOffice appications (PowerPoint, Excel) open without a problem.
Photoshop, PageMaker, FreeHand, all work. It is just Word.
We have run Norton Disk Doctor, and other than a few bundle bits being
reset and incorrect dates, everything was clean.
He has a PortJugglar installed. Word was working for a couple of weeks
after installing the PortJugglar. We were working on a problem with his
PaperPort, and fixed that, and Word was still working. Now, 'suddenly'
Word is not opening.
We have had this problem before, and twice before I reinstalled Word. It
runs for a period of time, then the type one errors appear.
Any suggestions?
** System info (from what I recall):
* PowerMac 7200/120, 80 meg RAM, RamDoubler tripling to 240 meg.
* System 7.6.1 (same problem with 7.5.5)
* Pretty much standard extensions and control panels (i.e., nothing fancy
or added other than drivers, etc. for equipment and applications).
* CoStar Label Writer, WriteImpact printer, Epson Colour printer, US
Robotics voice modem all attached to the PortJugglar which is connected to
the modem port.
* Umax colour scanner, Jaz drive, PaperPort on the SCSI chain.
* LaserWriter Select 360 connected to the printer port.
* SpeedDoubler (latest version) installed.
Stephen Grady <s_grady@istar.ca>
------------------------------
Date: Wed, 11 Jun 1997 22:25:10 -0700
From: Stephen Grady <s_grady@istar.ca>
Subject: Word type 1 error (two more bits of info)
We have increased the memory for Word to 6 meg, with no change in the problem.
Microsoft suggested removing the ObjectSupportLib from the system folder.
No change in the problem. They also suggested deleting the Word prefs
file. No change.
Thanks again for any suggestions!
Stephen Grady <s_grady@istar.ca>
--------------------------------
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