Questionnaire – Students
The aim of this questionnaire is to assist us in deciding 
•	how technology can be developed further to support remote teaching of foreign languages,
•	and how teaching methods can be changed to make the most of the available technology. 
Please give us as much detail as possible when answering the following questions  details that may seem insignificant to you may prove significant to the evaluations. 
Name:
What was your level of experience using a computer and mouse before starting the Italian lessons?
[] No experience
[] Not very experienced
[] Experienced
[] Very experienced

Section 1 Audio
Q1 Audio Quality
When answering these questions, please think of the audio in terms of how adequate you thought the audio was for the tutorial you participated in. 
a)	Did you feel that the quality of the audio varied a great deal throughout the lessons?
[] Yes
[] No
b)	How would you rate the general quality of the audio throughout the lessons. Please put one mark on the rating scale on the next page. The scale represents overall adequacy for a tutorial like yours, i.e. if you feel that the audio quality met all the needs of the tutorial, place a mark at the top of the scale. If it met none of the needs, place a mark at the bottom.

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Q2 Effort Required
These questions seek to address how much effort was required by you to discern the speech being sent over the system.
a)	Did you feel that it required more effort on your behalf to understand what the tutor was saying during the lesson than it might do in a normal class?
[] Yes
[] No
If yes, do you think that it was because of the system through which you heard the tutor’s voice?
[] Yes
[] No 
Any other reason?

	
Do you think that the quality of the video in any way contributed to this problem?
[] Yes
[] No 
If yes, in what way?

	
b)	
Have you spoken Italian over the phone before?
[] Yes
[] No 
If yes, how did this compare to speaking using the ReLaTe system? 
Speaking on the phone is
[] easier
[] the same
[] harder
[] other

c)	Did you find that the effort required to discern the speech varied according to whether English or Italian was being spoken?
[] Yes
[] No 
If yes, please elaborate

Q3 Comments about Audio
What would make the audio better?

	
Do you have any other comments about the audio?

	

Section 2 Video
Q1 Image Quality
When answering these questions, please think of the video in terms of how adequate you thought the images were for the tutorial you participated in. 
c)	Did you feel that the quality of the images varied a great deal throughout the lessons?
[] Yes
[] No
d)	How would you rate the general quality of the images throughout the lessons. Please put one mark on the rating scale the next page. The scale represents overall adequacy for a tutorial like yours, i.e. if you feel that the image quality met all the needs of the tutorial, place a mark at the top of the scale. If it met none of the needs, place a mark at the bottom. 
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Q2 Video Communication
a)	Did you find that the images of yourself, your fellow students and your tutor were an aid to communication between yourself and the tutor?
[] Yes
[] No 
b)	Did the image of the tutor help you to understand his/her speech?
[] Yes
[] No 
If yes, could you describe in what way?

	
c)	Did you find the image of yourself on the screen useful?
[] Yes
[] No 
If yes, why?

	
d)	
Did you normally enlarge any of the images? (please tick)
[] Yes
[] No
If yes, which one(s)?
[] Tutor
[] Other students
[] Yourself
[] Video tape
[] Different from time to time

If no, why not?

	

Q3 Lip synchronisation
Audio and video are lip-synchronised when lip movements of the speaker closely match the words of the speaker. Foreign films which are dubbed, often suffer from bad synchronisation. The ReLaTe sessions were not lip-synchronised. Did it matter that there was no lip-synchronisation?
[] Yes
[] No
If yes, why?

	

Q4 Comments about images
What would make the video better?

	
Do you have any other comments about the video?

	

Section 3 Shared Workspaces
Q1 Whiteboard
a)	Did you find the whiteboard (or particular parts of it) difficult to use?
[] Yes
[] No 
If yes, please give examples?

	

b)	Which features of the whiteboard did you find particularly useful? Why?

	

c)	What additional features or changes would make the whiteboard better?

	

Q2 Text (nte)
a)	Did you find nte (or particular parts of it) difficult to use?
[] Yes
[] No 
If yes, please give examples?

	

b)	Which features of nte did you find particularly useful? Why?

	

c)	What additional features or changes would make nte better?

	

Q3 Comparison between whiteboard and nte
a)	What did you think were the main differences between whiteboard and nte?

	
b)	Do you think you had enough training or instruction in using whiteboard and nte before being expected to use them?
[] Yes
[] No
Q4 Comments about shared workspaces
Do you have any other comments about whiteboard or nte?

	
Section 5 User Interface
These questions address issues such as the layout of the tools (i.e. the whiteboard, nte, the audio facility and the video facility) on the interface, and how easy or difficult you found it to use the tools. 
Q1  The tools
a)	Which tools (if any) did you have problems operating?
[] Audio
[] Video
[] Whiteboard
[] Nte
If you had any problems, please describe them?

	

Q2 Screen Layout
a)	Did you have any problems with the layout of the screen?
[] Yes
[] No
If yes, please give examples:

	

b)	Is there any additional features or changes to the interface that you would like? 
[] Yes
[] No
If yes, what are the features/changes:

	

Section 6 Technology in Language Teaching
Q1 Use of technology in language teaching
a)	How did the use of technology influence the task of learning Italian?
[] Technology interfered with the learning task
[] Technology made it no better, no worse – just different
[] Technology improved the learning task
Why?

	
	
b)	Did you find that your anticipations for remote language teaching were different from actual experiences?
[] Yes
[] No
If yes, please explain in what way they differed:

	
c)	
Did you find that there were things you do could because of the ReLaTe system that you wouldn’t be able to do in face-to-face tutorials and vice-versa?
[] Yes
[] No
If yes, please give examples:
ReLaTe tutorials:

Face-to-face tutorials:

Q3 Social factors
a)	Do you feel that you got to know your tutor as well as if the tutorials had been face-to-face?
[] Yes
[] No
If no, why not?

	

b)	
Do you feel as though attention was divided equally between you and the other students?
[] Yes
[] No
If no, was this partly because of the remote language teaching set-up?
[] Yes
[] No
c)	Did you feel as though the time during a tutorial went 
[] faster than,
[] slower than or
[] the same as
during a face-to-face tutorial?
d)	Did you use any other means of communication than ReLaTe for the course? (please tick)
[] face-to-face meetings
[] email
[] telephone
[] fax
[] post
e)	Would you take a remotely taught language course again?
[] Yes
[] No
Why/why not?

	

Section 7 Additional comments

	

	

	

Thank you!